Privacy Policy
We take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or services. By using our website, you agree to the practices described in this policy.
Information We Collect
We may collect the following information when you interact with our website:
- Personal details such as your name, email address, phone number, or other details you provide when contacting us or signing up for services.
- Technical information such as your IP address, browser type, access times, and referring website addresses. This helps us improve our website and services.
- Cookies and tracking technologies to enhance your browsing experience and help us understand how visitors use our site.
If you share personal information in public areas (such as social media), please note that it may be collected and used by others outside of our control.
How We Use Your Information
We use your information to:
- Provide the services you request.
- Respond to enquiries and communicate with you about updates, offers, or services that may interest you.
- Improve our website, services, and customer experience.
- Comply with legal obligations if required.
We do not sell or rent your personal data to third parties. Any third-party service providers we work with are contractually obliged to keep your information secure and only use it for agreed purposes.
Cookies and Tracking
Our website uses cookies and similar technologies to improve functionality and personalise your experience.
We use:
- Google Analytics – to collect anonymous information about how visitors use our website. This helps us analyse traffic, improve our content, and understand what users find useful.
- Meta (Facebook) Pixel – to track visits and measure the effectiveness of our advertising campaigns on Facebook and Instagram.
These tools may collect information such as your IP address, device type, and browsing behaviour. Data is processed in line with their own privacy policies.
You can manage or disable cookies through your browser settings. Some features of our website may not work properly without cookies enabled.
- You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
- You can adjust your Facebook advertising preferences in your Facebook account under Ad Settings.
Security
We use appropriate technical and organisational measures to protect your personal data from unauthorised access, misuse, or disclosure. Sensitive information (such as payment details) is protected with encryption (e.g. SSL).
Your Rights
Under UK data protection law (including GDPR), you have the right to:
- Access the personal data we hold about you.
- Request corrections or updates to your data.
- Ask us to delete your data (where applicable).
- Withdraw consent for certain types of processing.
To exercise these rights, please contact us using the details below.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Please check this page periodically for the latest version.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Email: james@one-dz.co.uk
